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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,603 reviews
  • Rated 5 out of 5 stars

    Geek Squad Does It All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is a given, but Geek Squad is amazing! Such a big help in anything related to product, or any tech device. Geek Squad has your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, just walk-in and exchange for a new in stock items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    .................

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] LOVE BEST BUY..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every dollar spent trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do help you a lot with the warranty. I’m glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace my stuff when it’s unfixable all the time so we get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used b4 never disappointed when I’ve had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inssurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the employees are incredibly talented and excel in their respective roles.

    I would recommend this to a friend