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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,603 reviews
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime anything goes wrong this protection saves me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased! Controller broke, and I brought it back no questions asked and picked up a brand new replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly, really helped me a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Got it as a birthday gift. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for anything that we needed as far as technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insurance is Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what husband purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Like color i get it when i want works everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad figured out my headset problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s was great they do a good thing when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service team is very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always has my back on every product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller I have been buying from here for years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my controller they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persistent in great customer service spectacular response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

    I would recommend this to a friend