Customer Ratings & Reviews

headset is very comfy and very convenient for multi-platform gamers

as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

was welcomed great customer service and overall the best experience

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

[Employee of bestbuy] geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

super helpful and quick, they are all super nice as well

Great help when in need can always count on them for anything

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

Very good offer and provide protection to your device.

She was very nice and made the transaction very easy

Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well

The best electronics warranty plans and easiest to use with the immediate replacement.

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

Very happy with services, connected every very quickly

Its a must purchase specially for electronic items.

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.