Customer Ratings & Reviews

Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

Best warranty deal love that it covers stick drift

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

Easy to use. Never had a problem with exchanging with warranty.

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

Super helpful and always knows their knowledge about everything

This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

Geek Squad is knowledgable and good at what they do. They will help with any problems that you may have.

Covered my dog bitting the connection to my head piece. Got a new head set with no questions

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

Great warranty. Would advise getting for controllers.

Recommended for protection for damage to the items that are purchased

Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

Very quick in resolving my issue with my vacuum. Got credit back since my vacuum was not in condition to be fixed. Love the good customer service from geek squad.

The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.