Customer Ratings & Reviews

Great for added assurance to any product you purchase

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

Quick, simple and offered a reasonable solution, actually made the process not aggravating

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

I love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

Great people love the warranty’s easy going best employees

I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

Geek squad protection works. I’ve had multiple products fail on me. All I have to do is just run into the store, let them know what happened, and I’ve got a replacement. Just like that.

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

Warrenty was not used but bettee safe than sorry .