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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 6,604 reviews
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend they have great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I use it mainly for my headsets and it never fails, exchanged my wired one because it was having issues and got a wireless today with no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get insurance to have but next time try to get the theft and lose protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller and really good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection & Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves us money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for controllers can get new ones for 10$ basically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows the answers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great having an extended warranty you can depend on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great having a extended warranty that you depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option to have long-term guarantees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad, any issues i have ever had they took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Comfortable and great sound and microphone .

    I would recommend this to a friend