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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,604 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the extended protection for my son's gamer controller for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped replace my broken equipment or f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should cover you for most things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service, Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy your warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD COMES THROUGH ALWAYS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan for controllers etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really like Geek Squad never had in issue when any of my items need repairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive tech+AGSR= Zero worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The have great costumer service , very helpful l I recommend them

    I would recommend this to a friend