Customer Ratings & Reviews

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

Helped me out plenty of times when my controller gets stick drift . Love geek squad

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Best Buy geek techs are knowledgeable and understand.

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

It’s is always worth buying the warranty. They always come in handy nothing last anymore.

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

Great customer service. Very helpful when I had to replace a PS5 controller

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

It’s better than having no warranty it is pricy but I would rather have no warranty

Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange