Customer Ratings & Reviews

It's very very very very very very very very good.

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

Great protection very much needed time after time.

Always great to have your mind at ease with the extended warranty

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

The controller broke in 4 months and I didnt wan't another that would do the same thing, so they gave me in store credit.

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

Service was great and easy to work with at Best Buy

helped with everything, no one mislead me to believe anything that wasn’t true, and very kind

Kept me feeling secured about any possible damages to my property

I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

I was happy I added this to my headset because they were good for almost 3 years.

Bought all my stuff online picked up at store easy in and out