Customer Ratings & Reviews

I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

Bought the Geek Squad Protection plan for additional warranty. Thankfully haven't had to use it, but it gives me peace of mind.

I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

Excellent service and no problems with it, overall experience perfect

[Employee of bestbuy] geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

So far so good. Hopefully I will not need it in the future.

Great to have a service plan on some purchases. Number of times I've had to return a product after the return policy date and I was able to swap out for a new product or at least get the money back on a gift card.

Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

Very handy in case the controller get damaged and the price on point

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

I got the turtle beach head phones it was the best gift I was advised to get the sound quality was perfect.

got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

I don't buy anything without it. Really. It's saved me repeatedly on electronics that are prone to bricking.

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

Replace my remote control, fast and easy worth every penny.

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item