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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,604 reviews
  • Rated 5 out of 5 stars

    Geek controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the warranty on anything that has moving parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always whit amazing customer service and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always whit the best customer services , having an appointment is super fast the service and quick solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never repair anything but yeah worth it. I’m writing this for the 400$ gift card tho don’t mind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is geek squad protection worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES. This service is amazing, no questions asked they will replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always replaced my game controllers I love the warranty. A must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and comfortable. Cool clicking noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, I love Best Buy, and geek squad great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service more than once and it saved me from having to spend more money to get a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection when you buy any electronics. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Needed a new blender. It’s perfect for what i was expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used the protection plan a few times, good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call them when I need someone to help me. Also they are very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Get it now. Great to have with everything. You need it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around. Selectively only buy from best buy for the great warrenty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty you might need. Maybe not but better safe than sorry for those big expensive purchases. Always hassle free when I do have to exchange a defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nights sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives you ease and peace of mind

    I would recommend this to a friend