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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,604 reviews
  • Rated 5 out of 5 stars

    Worth it for this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually buy this but i go through Xbox controllers frequently and this will more than pay for itself when my new controller fails. I have to buy a new one at least every six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me safety i feel backed uses this service if one day my equipment break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect your products. I always recommend and purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people very down to earth and work fast as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any purchase I make I buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always tell myself I have to get it when I get it loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why you add this to your PC purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting the warranty it was really easy to get and is really necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brained must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve run into some technical issues with headsets in the past and this is a lifesaver, I can not encourage people enough to get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the coverage to make sure your keep our replace your purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Destroyed my xbox one controller and they replaced it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in clutch every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in clutch every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free return and exchange. Very good policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection...plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a protection plan on things. You never know what could happen!

    I would recommend this to a friend