Customer Ratings & Reviews

Customer service, is very helpful patient with people and respectful!

Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

The best I can’t even express it better customer service is the best

Always get the protection plan well worth it! You won’t be disappointed with their customer service

I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

Not bad at all the time it’s good for beginners :)

Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

Amazing, the only word to describe it is amazing!!

great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

Awesome purchase recommended to everybody that I know

Good to have just in case specially when your spending money on electronics . Most of the time you don't need it but its good to have it just incase specially on more expensive items

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

Never have an issue whilst making a return with geek squad

How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!