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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,604 reviews
  • Rated 5 out of 5 stars

    Ps5 pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best thing Best Buy can offer!!! I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to identify an issue I was having with my phone for months in a matter of minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the greatest insurance you could pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the greatest insurance you could pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes gaming longer better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my thumbs feel really good after a long day of gaming. It has 3 in a pack and i got them for 10.00. My wife uses them too and loces rhem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Lots of perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Controller Help

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service, customer support from geek squad was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be seen…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than gamestop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great . Controller had stick drift just went in to the store paid 20 and got a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad kid proven to be great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service warranty around. No hassle repair or replacement. You won't find any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an absolute for electronics, reps are always helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep on rocking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service.Great warranty can return for a full brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always reliable and good. I always get this warranty and never have any issues

    I would recommend this to a friend