Customer Ratings & Reviews

Really good service, any problem you have? They got you

I recently purchased an Xbox One controller, and I couldn't be happier with my decision. The controller fits comfortably in my hands, making long gaming sessions a breeze. The buttons are responsive and provide excellent feedback, enhancing my overall gaming experience. The build quality is solid, and it feels durable enough to withstand intense gameplay. Additionally, the wireless connectivity is seamless, with no noticeable lag. Overall, this controller has significantly improved my gaming experience, and I highly recommend it to any serious gamer!

Got this for my PS5 duelsence esge replaceable joystick, so I expect to make great use of this service with the eventual stick drift.

Greek Squad is exceptional good for seniors or if you are not experienced in your electronics. Your repairs are done with care & warranty

Every time I had ANY issue with ANY product, they always resolve the issue immediately

I got this for my Son for his new controller ,its only been a week ,so thank God I havnt had to use it!

the squad was very helpful when i needed the service i would tell my friends

I got the plan for my xbox series x controller and it’s been the best investment for it. I can replace the original purchase instead of buying a new one every time I have issues with zero hassel or questioning as to why I’m doing my claim. Love the service. Highly recommend it for any controller players.

They were very helpful when needed. I have used them on all electric questions I have had

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

Always helpful when you need them in a pinch. I had issues with my battery in my laptop and they were able to get it replaced quick and easy.

Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

I always get the geek squad to help with troubleshooting and repair. I would definitely recommend.

Very convenient if you buy expensive products, this is something I do recommend if you buy products over $450

I think I got this for my Xbox controller so when the stick drift hits I'm turning it in

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

I love being able to get the service and use it when needed it comes in handy so much and they are so helpful and nice and useful I love it

Works great I’m very pleased with the product. The keyboard and mouse I have no problem with

Favorite protection plan available would recommend 10/10 times

Easily replaced my controller when it broke. Got a gift card to get a new one instantly