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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6632 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 6,632 reviews
  • Rated 5 out of 5 stars

    Great add on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new controller. It's a must have for appliances, electronics, and gaming systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investment easy to replace your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skimp on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a peace of mind to have. Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's broke take it in and they fix or replace no h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's broke take it in and they fix or replace no h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this greatly when my controller was not working correctly I brought it and they replaced it. Only had to pay for the insurance again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty for PS 5 controller just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They fix what I break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just incase something happened to my brand new Xbox Series Controller and I will always rely on Geek Squad to have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have depending on the item it will be worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my turtle beach headset and one of the employees gave me a recommendation on a new pair. The headset has worked great and I appreciate them for telling me about the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the first replacement plan for controller with no problem. Got the protection plan for controller #2 because all it takes is one drop :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the techs, great communication from everyone and had 0 issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the extra protection on our products, and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is good for your appliances and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment to protect your purchases especially if you plan on keeping them for awhile. Comes in handy for those oohps moment’s.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protects devices just dont throw it against a wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll done Best Buy to other stores have is amazing feature worth getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very good , I had a Controller that I needed to replace , I went to customer service and I got it replaced in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this was offered to me. This gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works the insurance is real and you will be covered.

    I would recommend this to a friend