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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,618 reviews
  • Rated 5 out of 5 stars

    Good if your purchase many items from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is always easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection is perfect for anything, to know that my product is protected is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service. Fullfilled protection warranty. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Drift Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best for gaming needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best for gaming needs and the geek squad is always there to help with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan it is reliable I think it’s worth for people who buy a lot from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend at all times will save you from losing money in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Makes life way easier if your not tech savvy like myself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it until i didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe get protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Insurance for Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just right.. geek squad always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and would recommend this service to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

    I would recommend this to a friend