Customer Ratings & Reviews

Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

Best purchase I have ever done for my kids electronics he has had his Nintendo’s switch for a very long time and thanks to have geek squad anytime he has damaged something he can easy get it fixed or replaced within a few days.

I NEVER purchase electronics without purchasing protection. What I love about Best Buy is that returns are an easy process. Tell them what’s wrong with it and they’ll replace it with the same item if available.

Ive used Turtle Beach, Logitech & HyperX nothing compared to Astro's especially the a40's with the mix amp 80. Sound hoarding cant get any better !!

Can’t go wrong with this service if you have any sort of game controller. Even if you’re super careful and are respectful to your stuff SOMETHING will go wrong with your controllers. Adding a simple 2 year warranty that replaces your controller with a brand new one beats any manufacturers warranty by far.

Really recommend adding it to your electronics. Saves a potential hard time in store.

5 out of 5 and i haven't even used all the features

I love my service here with geek squad and have recommended it to all my friends and colleagues!

If you break it they replace it no extra cost endless you buy the warranty again

I recommend you get the protection plan because they male sure you get a replacement quick and easy

Highly recommend all customers buying Xbox controllers get the extended warranty. Xbox controllers are the only thing i regularly put extra warranty on.

I only heard bad reviews from my friends at the start before i bought this headset, but since I bought it I have had no problems with it. This headset is the best one I have bought and I would buy it again if something happened to my current one.

Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

great service. would definitely go back to these guys in the near future.

Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

I normally don’t buy protection but decided to with my security cameras and good thing I did. No hassle to replace cameras that just stop working properly in under 2 years.

I always purchase the 2-yr for this product and I always shop at Best Buy for the controller. Best Buy honors the warranty and swap it out with no questions asked. A necessity for teenage users.

Always fast and easy never have to go through any stupid stuff

excelent price the employee is super cool and profecionass

Geek squad protection is quick and efficient, I always like to think of the add on GSP as a protection for my investment . If it breaks or simply stops working , I know I can rely on BestBuy to help me with a Same day replacement in store .