Customer Ratings & Reviews

Geek squad is outstanding took care of my every need

Super good headset really recommend by far better than the Astros the Astros always have problems

Love this so much. Replace broken things for new things

The store associate was very helpful and made it easy to replace my broken controller with a new one.

I use this insurance on many items to cover the cost of replacement if they break. Best thing in the world for console controllers if you are sensitive to stick drift.

Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

Very very helpful when I was having Issues with my laptop

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

Safe yourselves alot of headaches in the future, buy it

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

Geek Squad is an essential for any computer purchase.

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

Good.It's something that served quite well. tankss

Necessary product does not hold up under heavy use for more then 6 months.

Great service broke my controller and they replaced it no questions asked.

This really helped me out when my controller broke down thank you guys

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.