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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,618 reviews
  • Rated 5 out of 5 stars

    Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to have items replaced if they break in 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have incase of accidental damage or out of factory warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best warranties. I’m a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly an knowledgeable no fuss and can solve you problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add on the protection! Always seems to come in handy when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I have used them for years, and adding a protection to a play station controller is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. They were also very helpful when i had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent optional coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely get this when I purchase some things. I’ve also used this many times during coverage period. It’s great and no hassles they replace item or refund you if it’s no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep calm and protect on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is always a great buffer to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty has been great so far. Everytime I have to go get help with an appliance, they have been a really great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fast and great job.cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan to have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it! It'll save you so much money later on. Accident and defects happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY WARRANTIES FIR EVERYTHING THAT I PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t make any purchase without that protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anything over $50 is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to require any hands on services from Geek Squad, however, I have had to call upon their wisdom a plethora of times.. Whether I'm in store or just give em a call, the squad always makes sure to give me the correct and most up to date advice in a way that is easily understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

    I would recommend this to a friend