Customer Ratings & Reviews

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Love the geek squad warranty never no problem always done with ease

Make it easy to replace any product. I would recommend it to a friend.

Never tried geek squad but i did hear good things !

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

Very good whatever it is I bought years ago I forgot what it was lol

Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.

It's good to have a protection plan................

Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

Love the warranty from geek squad almost no questions asked

This is a good purchase especially if you have kids who play often.

Love extended warranty on PS5 got to replace the joystick every 2 years cuz it drift or buttons stick

Protection plans always come through clutch in the end. I purchase it with everything i buy.

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

My husband loves this and never is going to get a different warranty