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Customer reviews

Rating 4.8 out of 5 stars with 6620 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,620 reviews
  • Rated 5 out of 5 stars

    Kind service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed my PlayStation right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service only place I buy my electrics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, just walk-in and exchange for a new in stock items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do help you a lot with the warranty. I’m glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    technology protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace my stuff when it’s unfixable all the time so we get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things break, Geek Squad replacement helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for lovers of top notch technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every dollar spent trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the extra expense!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for anything that we needed as far as technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend