Customer Ratings & Reviews

They were very helpful and friendly, really helped me a lot!!

My wife loves it. Got it as a birthday gift. Great purchase.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

Used b4 never disappointed when I’ve had to use it!

it’s was great they do a good thing when it comes to electronics

When I had an issue with my controller they replaced it with no problem

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

It is great. Like color i get it when i want works everytime

anytime anything goes wrong this protection saves me!

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.

Love the controller I have been buying from here for years now.

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

Now this is worth it, if you buy an expensive item that is likely to break and you would want to replace it. My son uses the Xbox elite controller. It has broke 3 times now. We have had 3 replacements and continue to purchase the black tie insurance.

Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu