Customer Ratings & Reviews

Great controller far more responsive than the elite.

Good service Good service Good service Good service

I love this controller! It fits very comfortable in my hands

Always really good to know you have a back up plan in case something expensive is broken

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

Always very pleasant and helpful I love geek squad

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

I get this on everything i buy here its aleays good to have a back up plan and best buy replacement is mine.

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

[Employee of bestbuy] Absolutely loved everything about it. It works amazing and had no complaints.