Customer Ratings & Reviews

Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

Great service!! Would definitely recommend people to take advantage of their services.

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

This is a threat store with everything you need or looking for, great costumer service, I recommended

Always get this if you can. Especially on handheld devices. Worth every penny!

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

I would always recommend purchasing warranty for every item you purchase

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

Just got the extended protection for my son's gamer controller for piece of mind