Customer Ratings & Reviews

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

Always great to have your mind at ease with the extended warranty

No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

[Employee of bestbuy] Always recommend to get a protection and service! Even if you think you don't need it, you never know

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

It's very very very very very very very very good.

I was happy I added this to my headset because they were good for almost 3 years.

Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

Amazing service! I had an issue with my battery not charging and they took care of it right away!

Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

Great protection very much needed time after time.

I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

Always good to get the warranty on your products you never know what mistakes the manufacturer can make

Kept me feeling secured about any possible damages to my property

Best option you can invest for, option to replace faulty devices with new one is the best!

Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.