Customer Ratings & Reviews

I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

Geek squad protection offers peace of mind. Todays electronics aren't made to last, so get the warranty and give yourself some extra time

2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

[Employee of bestbuy] Good stuff I can replace my bad controller with a good one

Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

Great to have a service plan on some purchases. Number of times I've had to return a product after the return policy date and I was able to swap out for a new product or at least get the money back on a gift card.

[Employee of bestbuy] Love it! I will always get protection with devices now a days!

Glad that this is offered anything can happen and I would be out of pocket lots of money.

Bestbuy is hands down the best when it comes to protection plans

[Employee of bestbuy] Buy it, it won’t disappoint, fast easy to resolve my issues/problems

Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

Geek Squad is great as always. They work fast and are very polite

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item