Customer Ratings & Reviews

Works good and was cheaper than new. It also arrived fast.

This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

Cant go wrong with being covered incase of accidents

Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

Good warranty never have a problem on a claim they always help you

Always there when I need to replace an item I always buy

Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

always get the protection plan from best buy it has saved me a couple times

When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

Always get the protection plan well worth it! You won’t be disappointed with their customer service

Love it best thing Best Buy can offer!!! I would buy again

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

I’ve run into some technical issues with headsets in the past and this is a lifesaver, I can not encourage people enough to get this.

The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!