Customer Ratings & Reviews

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

Geek Squad is an absolute for electronics, reps are always helpful and polite.

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

Great insurance plan. Have had yet to use for the most recent products however, when used in the past very easy.

They were able to identify an issue I was having with my phone for months in a matter of minutes!

Great . Controller had stick drift just went in to the store paid 20 and got a new one

great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

Best service warranty around. No hassle repair or replacement. You won't find any better.

Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

Was told about the benefits clearly and precisely how to use it.

I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

Geek squad is always reliable and good. I always get this warranty and never have any issues

The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

Can't go wrong covering your purchases. Came in handy before.

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

I always buy this for every single time only because it is hit and miss on my damaged items

I love that this is offered and I've def had to use my replacement for my son

the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy