Customer Ratings & Reviews

Geek squad protection has come in clutch every time

Geek squad protection has come in clutch every time

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

Hassle free return and exchange. Very good policy.

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

always get the protection plan from best buy it has saved me a couple times

I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

I purchased the Geek Squad Service just incase I needed it but so far I haven't had to use it. I think it is a awesome service to have, I know someone that has used it personally and they love it.

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

The service I had was great and speedy the interaction was great and made me feel comfortable.

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

They were able to identify an issue I was having with my phone for months in a matter of minutes!

I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

Not bad at all the time it’s good for beginners :)

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

I have now had to use my Geek Squad Warranty twice. There was no hassle and has save me close to a $1,000. I highly recommend getting a warranty on electronics that you use daily.