Customer Ratings & Reviews

Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

Geek Squad assurance is an absolute comfort. It's worth every penny!

The warranty is the best for when life happens or a new puppy eats your item!

Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

best buy has the best warranty service never have any issue

Great, fast service. Best in the business! Solved my issues quickly! Definitely recommend.

Works well and I love the fact that it came with a charger

Simple easy replace of a controller. Worth everytime you get stick drift

They make the exchangeing process really easy I was in and out within minutes

Extremely helpful and worth the money! I had to use my warranty on a headset and itnwas very easy to do!

I always get warranty on everything I get you just never know when it will give out on you and they replace no questions asked even if it’s your fault keep that in mind I know we all have kids or siblings.

Well What can I say about this policy I forgot what I bought It for but if I bought it then It must be good If it is for the switch, I have yet to give you my honest opinion until the time comes.

I bought it for my Xbox controller, and those things break often with drift, if you are buying anything I recommend it even if you are not going need it often, it provides great peace of mind know that you are covered

I can rest easy knowing that if anything happens, I'm covered.

I purchased this for my boyfriend and he love it. If anything goes wrong he will be able to get it fixed

No complains here,the modem I purchase the warranty for stoped working with an update of the company I’m using,effectively rendering useless a 250 bucks modem. The store just took it back no cuestión asked

Outstanding!!! Spend all my money here when it comes to tech.

Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

My family has always loved the Greek squad protection plan. I would highly recommend this to anyone. Best Buy has the best protection plan that no one else has that is a AWESOME protection plan.

Can complain this is useful for any device, especially video game devices, its a must.