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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,633 reviews
  • Rated 5 out of 5 stars

    Best for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the price! Especially if you’re buying for your kids! Got my controller replaced with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a return its so easy everyone was very nice just found another one and went to the front that easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Service PKG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good thing to have in case something happens to your device, so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential add-on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for when the bumpers wear out or if thumbsticks get stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told to buy this with controller. Hope to never have to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy Geek Squad Service. I buy things at Best Buy versus other stores just for the warranty Best Buy offers. I haven’t found a store with a better warranty on their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend an extended warranty on any item purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty just in case something happens to anything I get from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a wonderful job I would let them install all my car stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the representative ensured i received valuable knowledge about the best buy geek squad program and i was excited to join and have my devices protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a described. I used this during a dinner made thing much easier . Blades are pretty sharp and a bit noisy but overall I like the different easy attachments a d easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but it seems like a really good deal and last 2 years and you never know what could happen for control in 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All gamers should purchase a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan on electronics. You never know what could happen. BF is a Madden junkie so I spend a lot on controllers. The plan saves me money over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get in just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a life saver.haven’t used the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was worth it Button started acting up and res placed controller with no problem

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Debbie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my Nintendo Switch Pro Controller. The Geek Squad has always been fair in the past and I see no reason to go without protection should there be a warranty issue or accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an additional layer of security. When I've had bad luck with things and required to rely on this service or repair in the past, Best Buy has often provided good support. Definitely worth every penny, as industrial goods are simply not as lengthy as we could have imagined mostly in past.

    I would recommend this to a friend