Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • A 1 : H F4 F3 F2 % F1 $ 5 Esc # 4 3 R E 2 - E 1 W Q F D Tab S A C Caps x Lock Z Shift Alt F7 F6 F5 * & 8 A 7 6 U Y T J H G N V F12 F11 F10 F9 Backspace F8 + - m - 4 t 0 { 1 9 P I O Enter # I : . L AT Shift K ? > I V M a Alt - Pause * Scroll Break I Print Lock Num + Screen Page Lock 9 Home Up 8 PgUp Insert 7 Page Home 6 End Down 5 Delete 4 Enter - 3 PgDn Dn 2 1 4 End 1 Del t Ctrl

2-Year Accidental Geek Squad Protection

SKU:
6627774
See Details

Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,633 reviews

  • You Will Be Glad You Got This

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Haven’t had to use the geek squad yet, but have a sense of relief that I can use it if needed

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced but worth the money Had to use the protection plan

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We often get the 2 year Geek Squad coverage on items and have never had a problem. They take care of everything, otherwise we wouldn't continue to get it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get to protect your electronics......

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Specially, for the kids gaming controllers.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Very Thankful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my product is protected by geek squad.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice. feels sturdy like holding something with substance.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love best buy geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us so fast and easily it was in and out we had a new controller and 2 more years protection

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Changed out headset quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have, reps are always polite and attentive.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Got it for my controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap warranty and I know they got my back if anything were to happen

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Smart thinking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy and it do com in handy because never know what will happen

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad listen and communicate and questions or

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something goes wrong amd you need help or a replacement, geek squad will help you.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because no question asked about returning items

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • It is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Geek squad helped me with my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem at Best Buy when I want to utilize the replacement plan. I am just told to get my replacement and they take care of it at the service desk.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 116, Showing 2,301-2,320 of 6,633 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.