Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,543 reviews
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended guarantee and when I needed to used it’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there hands down. Terri words for you, get it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This should be called smart squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but knowing how this is my 3rd controller i purchased in 2 years. This service is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing customer support when I needed my controller fixed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, quick replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan, easy replacement. Just walking in show that you purchase the replacement plan then walk out with the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in person warranty service is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend a Best Buy geek squad warranty. One of the best warranties you can get out of all the retail stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you break stuff get thus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it because i dont break my stuff. First and last buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting warranty for my items it really helps in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy. highly recommend! The ease of using the warranty. You don't have to worry of something going wrong with your new purchases. Best Buy makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes everything quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only buying electronics in Best Buy from now on best support/ products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 year protection so really worth it as technology has its tech issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please do get this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i really like it thank you for this, it nice and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the insurance will forever buy it no question asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to get the "peace of mind" of this service. Gotta have the replacement warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and it is amazing. I would recommend when buying pricey items very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Smart Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After he raring about this plan from the cashier, it was hard not to pass this up , it’s smart for such an expensive product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage to be on the safe side of my new laptop from breaking and old laptops that need cleaning or just to be looked at. I know it will come handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great. Serves its purpose as these controllers get stick drift very quickly

    I would recommend this to a friend