Customer Ratings & Reviews

Very helpful. Especially when your manufacturer warranty has run out

Bust price i have found for this products works great!!

It works excellent. It is a great product. I recommend it.

Must have. Best Buy has the best exchange policy when you buy their protection. If it breaks and the item is in stock, you walk out with a new unit.

Purchased because the controller always breaks so this always makes sense to purchase

We needed to exchange Xbox controller due to stick drift. This was easily done at the desk and we were satisfied with the service. Easily worth the money.

Don’t sweat it. Get covered by the best warranty only by BB

It is always a smart idea to have a geek squad replacement policy in place since one never knows when you will need help! It is well worth the investment!

I had to get the protection plan for my gaming headset. I had several issues with cheap headsets so I didn't want to be stuff with a malfunctioning expensive headset.

I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

I always purchase the replacement warranty. You never know, accidents happen and its always comforting to know your purchase is protected.

Everything i buy i have to put warranty on it because you just never know what can happen

Very efficient. Would def gift or reccomend ri others

Geek Squad Staff Are Great & Knowledgeable About Best Buy Products

I usually purchase on certain electronics...Best Buy is great about replacing or giving you the better model if your covered item is defective!

I mostly use it for repairs and other similar issues, good service.

this is essential when you have console remoye in my household.

I get protection plans on everything , technology is not perfect and these plans have saved me thousands on replacements etc. most of the time it’s just a quick swap

Geek squad is a must purchase. It’s the reason I buy all my electronics and appliances from only Best Buy.

Easy just replace the controller no issues! Really fast as well.