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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6635 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,633 reviews
  • Rated 5 out of 5 stars

    Definitely Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because the controller always breaks so this always makes sense to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that we made this decision. It's nice to b insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every Best Buy product you own. Even if you are the most careful person in the universe one day it might be handy to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works great for very active people. You can pay a fraction of the price if your product breaks or is defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and knowledgeable, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around for any home or audio needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate jot coffee and this works well for me plus makes ut relatively fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Was able to get my headset replaced with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got insurence so that all my thing work I think is good to have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are amazing worth it if u get a lot of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. This protects your wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacing items. Well worth it! Way easier on the pockets than buying another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an extended return policy. Worth if it you use the item a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    costly but in the end worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh its a little pricy for a warranty but with how fast controllers get drift or other problems now its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek sqad! Most of the time they just give you a brand new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't check out without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not get anything without this. It has come in very handy over the years especially for items that I buy for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money buy the warranty my Xbox controls only lasts me about 2-3 months so when it goes out just take it in and swap it out then and there on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped out Xbox headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of use by my preteen son, his headset began to malfunction. A quick search online showed closest BB with stock. Easy swap out and I repurchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call Geek Squad with any problem, and they are more than happy to help or direct me in the location that I need to be when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great and good price. My son loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for my devices all the time just so i can fell safe.

    I would recommend this to a friend