Customer Ratings & Reviews

Love the service good to have for anyone who needs insurance on their items

This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

I don’t remember what this is for but BUY IT!!!!!!

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

Important since I have a young child using this controller

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

These warranties have saved me more times than I can count.

Love the geek squad! It makes everything easy to fix or replace no need to worry

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

Saved me multiple times having to buy a new Xbox elite series 2 controller, which are prone to buttons not functioning randomly. No hassle replacements. Cheaper than buying another.

These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

Guys order my new set and got it next day. No fuss no headache

Good protection plan it is reliable I think it’s worth for people who buy a lot from there

I don't know what I would do without my Geek Squad Service. Having a qualified Geek Squad members assisting me with my electronics ensure I am getting expert work done. it's great knowing that all my Best Buy purchased products are covered for most problems that may arise.

Geek Squad service is exceptional! Their knowledgeable technicians provide reliable tech support, whether it’s for installation, repairs, or troubleshooting. They are friendly and efficient, making complex issues easy to understand. With their prompt service and expertise, I feel confident in my tech purchases. Highly recommend for anyone needing tech assistance!