Customer Ratings & Reviews

Great service every time always switches it for a new one with no issues

For now everything is fine and I have not had a problem with the control

Always get the warrantee for a piece of mine highly recommend it

They are very reliable and always get back to you when you leave a message

it is always good to buy extra safety i always get the geek squad replacement not having it is not good

We ALWAYS purchase the protection whenever we buy an eligible item. They've always repaired or replaced a broken unit

The replacement program is great had to return my son controller to his PlayStation yes I took it back and within a week I had a new one

Its great they replaced my item after a fread broke it by accident!

Never used it. But i don’t doubt it’s good for what it is.

I cannot say enough about the Geek Squad- helpful, pleasant and absolutely makes everything easygoing

I put the protection on all the products that I buy, it is the best decision that can be made and it saves a lot of money in the future.

Love my headset! geek squad is top tier service!!!

Definitely buy this product Best Buy backs up all their stuff with his replacement plans and it is never a hassle using it highly recommended

You can't go wrong with having geek squad protection

I have always loved Geek Squad and used it for years

Love the quality for the price I paid. Over all excellent headset

Great service super helpful and nice people. Never have any issues

I love how they always care for our objects & ask if we want warranty.

i absolutely love having this service when needed for any product i have purchased at BestBuy

Hopefully I never use this, but great insurance for ”just in case”