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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6640 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 6,640 reviews
  • Rated 5 out of 5 stars

    It is just an insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet (controller) and that is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement for free with insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mabe good on their warranty replaced the whole controller for a thumb stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My product is in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great to insure you of a peace of mind when something goes wrong with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service when repairs are need on anything i purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very trust worth company to have. I had a two year plan for one of my headset and they were able to replace it within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if it fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with your electronics purchase. If your headset or any item fails this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty for controllers and headsets as most controllers and headsets won't last 2 years hard use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement when the covered product fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned that middle schoolers can wear out game controllers within the coverage period. Replacement with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using it better than the regular PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Best Buy about the warranty, it’s always a pleasure to go and don’t have any kind of problem exchanging or replacing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty if I have any problem they are very good about replacing the item. I highly recommend the Best Buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If Nintendont cover drift this will.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the warranty peace of mind it brings. Highly recommended needed it for Nintendonts amazing controllers thanks Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. You wont be disappointed with geek squad. They have helped a lot with our issues. Give them a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the 2 year accidental replacement is the best thing anyone can do. Best buy honors it in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best warranty one I actually use quite often since I game heavy plus it provides peace of mind a no brainer in my book...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ragnarök Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my controllers. The artwork is great and the game is as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this once before on a different set of headphones and it easily paid off. No brained to buy it on this newer set of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it came in handy didn’t have to buy item again since it was protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing like a good purchase!!!!!!!!!! Always great quality from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and accommodating and very polite.

    I would recommend this to a friend