Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6353 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,353 reviews
  • Rated 5 out of 5 stars

    We love these products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought already and still working but the condition is now a days little old and we need to buy new one if we win this prize will be wow

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Black Friday Memory

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy process to get help i will always put geek squad on my purchases and very resonable prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have back up if anything goes wrong with an item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my controller in seconds. Super nice and friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only gaming headset that i like. Best is sound and the looks is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hellful Agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful when it comes to troubleshooting device. Have been purchasing geek squad for a few years now. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value unmatched as of this review!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta value. Will be purchasing my iPhone from Best Buy from now on and canceling my phone insurance through ATT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products have amazing quality but accidents can happen. I would totally recommend getting this product as it is a plus on your purchases. Nice and diligent staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this for every electronic purchase you make

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get this with my electronic purchases. It's so easy to use when something goes wrong ... which is usually, because few electronics today are truly made to last. My anxiety kicks in as soon as this coverage expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Warranty! Honored no questions asked!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra protection. Products eventually wear down and when the manufacturers warranty ends, geek squad will be there to help out or replace product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan (It’s A Win, Win!!!)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had thoughts about getting the 2 year replacement plan on all product $75-$99, and decided not to, let me ask you this, Do you still have that product? Has it been less than 2 yrs? Are you noticing any performance loss, or weird bugs? If so did you get the 2 yr replacement plan? If you said, No, I’m sorry if you like that product you bought, and needing to get another one you will have to pay full price again. If you were smart and purchased the 2 yr replacement, no matter the situation with your high dollar product, you can take it back before the 2 yr replacement date expires and receive a replacement for no cost to you, or for a small onetime payment as your replacing your product for free, get another 2 yr replacement plan and continue the great service Beat Buy offers to all there customers, it’s a Win, Win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage for Important Devices!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last device broke and I had to get a replacement, Geek Squad made sure I knew I could get a warranty on the replacement just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service very fast i am glad to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that will save you time and money. You just go to the store and they tale care of you and your pc or console. In my case I have it for both. Get it with you console or pc. Is a excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service was in and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller, very nice paddle placement and you can change between 3 paddle setups that will also change the color of your Xbox button. Also the rubber grips help those with sweaty palms and trigger stops are really helpful for fps gaming, and on top of that you are given extra analog sticks that are also longer which help with precision aiming very good controller have had mine for a little over a year no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but feel good knowing it is there if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the goat of warranty’s I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the warranty. You definitely will use it, and it's worth it for peace of mind

    I would recommend this to a friend