Customer Ratings & Reviews

I love geek squad they are amazing and great at they job

Personally, I bought this so that I can exchange my PS5 controller after a year and a half or so. It’s really good cause that’s typically when my PS5 controllers start to get drift. You exchange it and then only ever gotta buy another warranty. After paying $95, you only gotta pay $20 every 1.5 to 2 years

I cannot stress this enough! Buy this protection, it’s beyond worth it. My son’s dog chewed through the cable of my Logitech shifter due to lack of supervision (son’s fault). Brought the old one in and swapped it in seconds. Also, bought the plan again, you know, just in case of lack of supervision. *wink*

It’s a MUST HAVE if you don’t have geek squad protection on your devices then you know what they say, buy it nice or buy it twice, just one purchase of the squad protection and you will never have to buy it twice again.

Love the geek squad! It makes everything easy to fix or replace no need to worry

This warranty is great for my PS5 controller because it always breaks somehow whether it’s drift or the trigger messes up but I always need to replace it within two years, so I always make sure to buy it for the controller. It’s very easy to use. I just take the controller to Best Buy and they let me pick out a new one.

I'm so thankful for having the Geek Squad Replacement plan. It's saved me so much money! Gaming controllers and headsets tend to wear out so, when you buy them the plans are essential! I have personally gone through 6 Xbox controllers out of which I only paid for 3. Plus the customer service is top-notch! Best Buy and Geek Squad is my go-to for electronics!

[Employee of bestbuy] A great plan to give you peace of mind for your purchases.

Good product I have used it several times in the past. Normally wouldn’t go with it if it were all state but they have a pretty good ROI

Love geek squad their services is amazing and their so easy to speak with and understand your needs with fast turn around dates and times

Best extended warranty hands down. Peace of mind!!

Great protection plan for an expensive controller.

My husband really likes this head set, got it for his bday

Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

Comfortable easy to use. Plus love the color. Thats all folks.

Adds a great value to any purchase, most electronics arent built to last and this also you keep enjoy it

I had a geek squad warranty for my PS5 remote. The remote went bad, brought it into the store and they replaced it right on the spot. The rep that helped me was knowledgeable, easy to talk to and a pleasure to deal with.

Always a great choice. Get it and dont forget you have it

The geeks are nice people they be geeking and stuff

The Agents Were Great In Helping With Any Repairs…!! I Highly Recommend…, You Never Know What Kind Of Curve Ball Life Throws At Ya …!!! Just Might COST Ya….!!!