Customer Ratings & Reviews

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

[Employee of bestbuy] Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks

I don’t remember what this is for but BUY IT!!!!!!

Great product, Would buy again just to make sure my items are safe.

Bought it for a real Xbox controller due to having one made from garbage by SCUF that lasted 2 months. Hopefully I don’t have to use the replacement warranty on a real Xbox controller.

Each time I have called on Greek squad I was treated professionally and friendly. They were knowledgeable about my issues and handled them in a timely matter. I am elderly and like most have come in contact with younger generation that don't want to deal with our lack of technology, but Geek Squad has always been very patient with me and my 100s of questions.

Purchasing a protection plan is always the best thing to do I have never had a problem getting and item fixed or replaced with the geek squad protection they have never let me down

[Employee of bestbuy] One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

Worth it 100%. Ive never used anything more than the protection plan for controllers. As a parent of sub 10 little boys, its been esential.

Always a great way to keep your electric covered in case of a faulty product

Best Buy will take care of you if you have a problem. Don’t think about the extra cost now, think of the replacement cost later!!!

[Employee of bestbuy] the protection is a must to have the assurance in case anything goes wrong

The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

Very professional and easy to use service. Definitely recommend for more expensive purchases.

Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

If you game regularly then your controller will break! It just will. And PSN company controllers are the best. This plan gives a free controller when yours breaks, but the warranty is void at that point. So in reality this lets you by the next controller for about 60%off.