Customer Ratings & Reviews

Haven’t had to use it yet. But if you play on Nintendo switch. You know the controllers are horrible.

I bought a headset at a discounted price and wasnt available no more discontinued when i went to use my geek squad protection i couldnt get the same headset because it was no longer available but they had the same brand of product available just a updated version but wasnt able to exchange for that one because it was not at a discounted price like when i got my headset even thought it was the same product but updated i was told i had to pay the difference for the new headset "which was the same exact product just updated" I will no longer be buying protection for my stuff because if it gets discontinued than you can no longer warranty it

Was not compatible with my ps4 it worked for two days and then kept cutting out like the Bluetooth sucked sometimes it would stop working all together.

PS5 controller. They didn’t cover entire price, didn’t offer repair, and made me drive 25 minutes to another store. Worse deal ever, don’t fall for this scam

Broke down less than a year after we bought it. It was good but it didn’t last longer like I was hoping for the price I would take. I will get like five years of using that item, but we got only one year and then broke down.

It was good at first, with the interchangeable parts, but for the price I expect the X & O button not to get stuck after a couple months. I’ll just stick to the basic PS5 controller

didn't want this. it was added in without my approval.

I did not get a replace meant all they did was give me a 70 dollar gift card for the controller amount, 20 bucks wasted

Geek squad came thru wen i needed it , i recommend

Forgot what product was this one :) but i would recommend only if you want and need it .

Can review what I haven’t used, but I do purchase it because it’s better to have it and not need it than need it and not have it.

This is an ok option. Just know when you use it you have to buy another one for your replacement product

I always find them helpful. They always know what to do.

Poor audio quality. Look is sleek and fit was comfortable. Returned sticking to the wired one for now

Covers everything but physical damage. A bit of a hassle at times when you need geek squad service though.

Normally don’t buy these but with the drift issues on the switch controls it’s worth it

Trash. Not impressed at all with this. Not worth the money

Gets the job done for the most part better if adh I’ve gsp

I've bought it for my controller, i haven't had any issues yet. But i hope that they will resolve my issues if I do.

Friendly, patient, determinant and helpful group..