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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6570 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 6,570 reviews
  • Rated 1 out of 5 stars

    BEST BUY SHIPPING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my item late!!! Not happy if you stated my item will arrive on time . Then you should make that happen!! Not late!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen Warranty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not return my warranty? I used my warranty after my product was damaged but it should be a 2 year warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with trying to get my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely wack its just not great and i was disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection only replaces 1 controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only return the Elite 2 once, if it breaks (and it will) you have to buy the protection again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Money back for warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my money back for the warranty I purchased for $20 with my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    geeked squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't get anyone to answer my calls; NEED HELP! pppplease!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why was this cancelled when i had one year left????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them brand new out the box and when I tried them on they didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be $70 for a warranty and went up for no reason

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plans are a must for electronic items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for items that are breakable are always good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sucks for everything. Honestly is a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway purchase but the service is poor and I hope when needed it works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lets see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought insurance for my electronics lets see if its worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    needed and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy expensive stuff this is a must trust me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over charging for some bull bull not t worth it mannnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the service. But I need insurance....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the week squad service many, many times and it is wonderful. Of all the extended warranty companies it is probably the easiest to work with. Some make you Juan through a bunch of hoops and than not cover anything. Geek squad saves the warranty info on their site and than easily does the repair. They are my favorite. You should definitely add the week squad warranty. It is not just affordable it is the best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very hapoy i got the protection plan in case i damaged my switch controller good thing my controller still good and i dont regret getting the protection plan because in case im raging in mario party i know the protection plan has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least when it comes to ps5 controllers or gaming headphones I say its worth it these are the only things I've used them on so I'm only using my experience with them. I will say they are always helpful would recommend

    I would recommend this to a friend