Customer Ratings & Reviews

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

The agents was professional and courteous and made my dayz easier

I purchased this warranty for my new controller after I used the warranty to replace my old controller

I’ve had the pulse earbud for almost a year now. The sound quality is great thanks to the recent updates on the PS5 where you can adjust the settings on the Pulse Explore. Good for gaming and for those who does not like the headphones where it gets hot in the ear and heavy on the head after hours and hours of game time. It’s almost perfect except for the connection issue where it randomly disconnects fromt he console.

When things go bad unexpectedly and then you remember you bought the 2 year product replacement... I've never had an issue with BB when it comes to product replacement.

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

Yes it is. If you got an electronic like a gaming controller that you know might break, you can return it and get a new one.

its a really good mic and it lasts for a really long time

Great device coverage for the value and now I don’t have to worry about replacing (another) expensive headset!

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

Worth it if you have valuable items that you purchased and want a piece of mind

Great service and customer care and support with problems with any products i may come across......

Excellent!! If the product breaks down you just bring it in for a replacement. Haven’t used it yet, but it seems to be great.

We got a warranty because our last two controllers, our children played with and they didnt last too long.

For mistake my control is crash and the warranty help my for looking a solution

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.

They have great protection. I have not had any issues at all

This is a king of things that must have, I would say mandatory when talking about Game Controller.

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!