Customer Ratings & Reviews

Haven't had to use it but feel good knowing it is there if we need it!

Always nice to have the ease of mind knowing they got you covered.

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

Always good to have back up if anything goes wrong with an item

They fixed my controller in seconds. Super nice and friendly!!

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

What is this item it does not state what it is I am slightly confused it justbhas a picture of random black shapes like a blender maybe a coffee pot I am notnsure what they represent

if you are in the fence about a warranty. on products like a gaming control you know if you game its going to eventually break. no brainer

Geek squad has always assisted me when facing issues and provided great customer service and attention to detail

Never a bad idea to have extra protection on your purchase. Hate to have to buy the same item twice.

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

Love Geek Squad Protection! Always have and always will. This is really the main service that keeps me buying my higher end electronics at Best Buy!

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

If you don’t have geek protection, you are missing out you need to have it best thing to have

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

My nephew loves these, he does a ton of gaming, and they work perfectly. Sound is clear, loud they do exactly what they should.

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee