Customer Ratings & Reviews

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

Excellent customer services and on time response for the ticket.

Have always bought the protection plan and will continue no hassles

Geek squad is the best they replaced my broken controller with no hassle whatsoever

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

The geek squad are world renowned and have provided great help all the time.

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

I love going to Best Buy to buy stuff I need for my gaming pc

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.

Does the job as the controller I buy this for seems to stop working after a year or more. I would not buy for laptops since they come with many warranty you have to use first anywahys

The absolute best thing to get if you have pets or kids

[Employee of bestbuy] product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.