Customer Ratings & Reviews

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

Scuf valor pro controller is fast responsive now with 1000hz very responsive halls effect stick no drift at all PC

Overall best warranty ive ever had highly recommended

Very good headphones very clear sound and fast charging

Service was quick and efficient. Everything went great.

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

If you're buying something over $50, I would probably go for it if possible. Especially if you have kids or if you tend to be rough with your electronics, you can't pass it up.

[Employee of bestbuy] Geek squad protection is perfect for anything, to know that my product is protected is comforting

Amazing! Great help overall, satisfied everytime I go

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Great and fast service. Fullfilled protection warranty. No issues.

Best buy is the best for gaming needs and the geek squad is always there to help with everything

Nobody knows how long a new product will perform after trying out all the options. Being new doesn’t guarantee it performs correctly. The Geek Squad warranty saved me when I started having issues a year later. Having this warranty made me able to have my product replaced with no hassles by the Geek Squad. I recommend purchasing a warranty it pays for itself and more if your product fails.

Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

[Employee of bestbuy] this headset is amazing! good audio quality and great mic. zero distortion. the wireless adapter uses usb-c but the headset comes w a usb to usb-c dongle so you can connect it to your xbox. The headset also has Bluetooth so you can connect it to your phone and listen to music.

recommend at all times will save you from losing money in the end

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it