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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6627 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,627 reviews
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe get protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Makes life way easier if your not tech savvy like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's controller broke and the geek squad got me an appointment the next day! Very fast service ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and would recommend this service to anyone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Rating

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their product replacement p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just right.. geek squad always comes through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan it is reliable I think it’s worth for people who buy a lot from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad should be considered superheroes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan definitely worth it if you end up breaking your head set! Perfect for items over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often a warranty is not worth it. Like if you buy a car it won't break in the first 1 or 2 years. And if it does break, the warranty probably won't cover the most expensive defects. On the other hand a warranty for something you carry like a cell phone, tablet, or game controller makes sense if it can be dropped. For that Geek Squad is the best. Fix/replacement or your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ofc i thank you for your service in geeek squad, yall do great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

    I would recommend this to a friend