Customer Ratings & Reviews

Very helpful. Able to change out contoller when too much wear and tear for new

It is the best service to have for electronics and of course my PC and TV.

Worth the money if you don’t want to run out buying more controllers full price!!

Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

The employee was super quick and helpful with getting my PS5 controller and in the color I wanted!! They also made the transaction quick and easy so that I can get in and out quickly so that I could go home and try out my new controller!

Fixing to try them out just had a Xbox remote go out

First time using this service for an xbox controller since they dont last long the wear and tear it's pretty good idea to use this if you want to make sure you get the full use out of it weather it expires sooner later or if the controller last that long never know

Pricing is affordable easy and hassle free return would recommend

Good product works well and functions as it’s suppose too.

We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

Was great service when I had my washer under warranty

Love this controller ! Super reliable and customizable.

Geek squad has been amazing just a phone call away or walking the door in the right there to help you.

Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

Play protection for the device I purchase, not only does it give me a comfort at home to know that if they were to find break, it also gives me the comfort to know that if amount functioning was to happen, I can easily go to each one and it will be taken care of

This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

Buying the Geek Squad Accidental Warranty is a no brainer for most every electronics purchase. Well worth the money when a PS4 controller wears out and becomes more challenging to play games. It's also great for those other items that fail.

Always worth getting especially for electronic. If something happens you you can exchange for a new one thats if they still have it.

The Geek Squad member was very helpful. Great services. Help me with my purchased history and was very professional and quick.

Came here for my phone to get fixed geek squad was amazing. Only took about a day to fix and the devices back in my hands.